velawest.co

Privacy Policy

Privacy Policy

Véla West LLC — Last Updated: May 31, 2026

1. Introduction

Véla West LLC (“Company,” “we,” “us,” or “our”) operates velawest.co (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide Directly:

  • Name and contact information (email address, mailing address, phone number);
  • Account credentials if you create an account;
  • Order and transaction information;
  • Communications you send to us.

Information Collected Automatically:

  • IP address and browser type;
  • Pages visited, time spent on pages, and referring URLs;
  • Device identifiers and operating system information;
  • Cookies and similar tracking technologies (see Section 6).

Information from Third Parties:

  • Payment processors such as Stripe or PayPal may share transaction confirmation data with us. We do not receive or store your full payment card number, CVV, or bank account details.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders;
  • Communicate with you about your orders, account, or inquiries;
  • Improve and maintain the Site;
  • Send promotional communications (only with your consent);
  • Comply with legal obligations;
  • Detect and prevent fraud or unauthorized access;
  • Enforce our Terms of Service.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating the Site or processing payments (bound by confidentiality obligations);
  • Payment processors such as Stripe or PayPal, subject to their own privacy policies;
  • Law enforcement where required by law, court order, or to protect our legal rights;
  • Successors in the event of a merger, acquisition, or sale of the business.

5. California Privacy Rights (CCPA/CPRA)

As a California-based company, we comply with the CCPA and CPRA. California residents have the right to:

  • Know what personal information we collect, use, or disclose;
  • Delete personal information we have collected (subject to certain exceptions);
  • Correct inaccurate personal information;
  • Opt out of the sale of personal information (we do not sell personal information);
  • Non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us using the information in Section 11. We will respond within 45 days as required by law.

6. Cookies and Tracking Technologies

We use cookies to keep you signed in, remember your preferences, analyze Site traffic, and enforce age verification. You may disable cookies through your browser settings; however, some features of the Site may not function properly without them.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy and comply with legal obligations. Order records are retained for a minimum of seven (7) years in accordance with applicable tax and business record laws.

8. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Children’s Privacy

This Site is intended for users who are 21 years of age or older. We do not knowingly collect personal information from individuals under 21. If we become aware of such collection, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised date. Your continued use of the Site constitutes acceptance of the updated policy.

12. Contact Us

Véla West LLC — California, United States
Email: [your contact email]